Disaster Recovery for Genesys Cloud, on autopilot.
RAAutomite replicates your Genesys Cloud configuration and metadata across AWS regions - continuously, auditably, and with zero downtime. Recover in minutes, not days.
Built for the contact center that can't go down
Continuous replication
Push every change from primary to DR within minutes -incremental, atomic, idempotent.
Auto-heal & rollback
Detect drift on either side and restore in one click -or fully automated.
Full audit trail
Every diff, apply, and reconciliation captured with downloadable PDFs and JSON changesets.
Dry-run mode
Preview every change before it touches your DR org. Approve, schedule, or discard.
Enterprise security
OAuth-only access, scoped tokens, no secrets stored. SAML SSO on Enterprise.
All Genesys entities
Users, Queues, Scripts, IVR Flows, Skills, Roles, Wrap-ups, Data Tables, Schedules & Routing.
Frequently asked
Does RAAutomite store my Genesys data?+
We only store metadata: configuration objects, diffs, and audit logs. No conversations, recordings, or PII ever leave Genesys.
What's our RPO and RTO?+
Typical RPO is under 5 minutes on Pro, and continuous on Enterprise. RTO is under 60 seconds for failover triggers.
Do you support multi-region?+
Yes -pair any two AWS regions where Genesys Cloud is available.
Can we run it in dry-run only?+
Absolutely. Most customers start in dry-run for the first 14 days to validate diffs before applying.