About
Resilient contact centers, by design
RACube was founded by veteran contact center engineers who lived through too many DR drills involving spreadsheets and copy-paste. We built the platform we wished we had: a purpose-built SaaS that automates Genesys Cloud replication across AWS regions with enterprise-grade auditability.
Mission
Make Genesys Cloud resilient by default -for every contact center, of every size.
Approach
Operator-first UX, deep audit trails, and focus on recovery time objectives.
Values
Transparency, security as a feature, and customer outcomes over vanity metrics.
120+
Tenants
8.4M
Entities replicated
99.97%
Replication success
< 6 min
Median job time